Security Resources: Theft or Loss

To Report a Lost or Stolen Sb Debit Card: 1.800.523.4175
To Report a Lost or Stolen Sb Credit Card: 1.800.423.7503

To Block Usage of a Lost or Stolen Card with Card Valet®

  • Log into your Sb Mobile Banking
  • Select Manage my cards from the Accounts page
  • Activate Block Card

Planning a trip? Check out our Card Usage Travel Tips.

Lost or Stolen Mobile Device?
Immediately report the loss to your organization and/or mobile service provider.

Identity Theft?
Identity Theft Protection
Taking Charge: What to Do If Your Identity is Stolen
Spot Identity Theft Early. Review Your Credit Reports
When Your Personal Information is Lost or Exposed in a Data Breach
A How-To Guide for Business: Fighting Identity Theft With the Red Flag Rules

Security Resources: Communications Safety

E-mail is not a secure transmission route. SbCU will never require clients to send personal information via e-mail. Any unsolicited requests you receive through e-mail, pop-up windows, or Websites should be considered fraudulent. Please report any such incidents to us immediately.

Security Resources: Protecting Your Assets, Accounts, and Information

SbCU provides links to a variety of resources as a service to our members. Links to such sites in no way imply our endorsement or approval of any product, service, or information presented therein.

New! CFPB Mortgage Closing Scams: How to Protect Yourself and Your Closing Funds
New! CFPB How to Prevent and Report Scams Targeting Older Adults
Free Annual Credit Report
FTC Tips for Avoiding Scams and Spotting Fraud
FTC Privacy and Data Security Tips for Businesses
FTC Privacy, Identity, and Online Security
FTC Protecting Your Personal Information
OnGuardOnline Shop Safely Online
OnGuardOnline Tips to Stay Safe and Secure Online

Security Resources: Ransomware Prevention

The following agencies provide resources to assist you in strengthening your company’s defenses against ransomware attacks.

CISA Ransomware Guidance and Resources

FBI Scams and Safety Information

FBI Internet Crime Complaint Center

U.S. Secret Service Cyber Incident Preparedness

NIST Tips and Tactics for Dealing with Ransomware

CSBS Ransomware Self-assessment Tool

SbCU provides links to a variety of resources as a service to our clients. Links to such sites in no way imply our endorsement or approval of any product, service, or information presented therein.

Security Resources: Ransomware Response

Companies who fall victim to ransomware are encouraged to contact their local Federal Bureau of Investigation (FBI) or United States Secret Service (USSS) field office, CISA, and their federal and state regulators.

FBI

USSS

CISA

SbCU provides links to a variety of resources as a service to our clients. Links to such sites in no way imply our endorsement or approval of any product, service, or information presented therein.

Security Resources: Insuring your accounts

NCUA Insurance Estimator: Share Insurance Estimator – Home | MyCreditUnion.gov

NCUA Consumer Report: Share Insurance Overview – YouTube

Appleton, WI

4321 W College Avenue
Appleton, WI 54914-3901

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Phone: 920.939.6700
Fax: 920.939.6701
Hours: Monday-Friday
9 a.m. to 5 p.m.
Madison, WI

8010 Excelsior Drive
Madison, WI 53717-1951

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Phone: 608.842.5050
Fax: 608.842.5051
Hours: Monday–Friday
9 a.m. to 5 p.m.
Windsor, WI

4021 Meridian Drive
Windsor, WI 53598-9698

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Phone: 608.842.5000
Fax: 608.842.5001
Hours: Monday–Friday
9 a.m. to 5 p.m.